Privacy Policy

Richmond Street Automotive (“Company,” “we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard information related to our SMS messaging, email newsletters, website interactions, and digital advertising practices.

Information We Collect

Types of Information

We may collect:

• Your mobile phone number
• Your email address
• Your name, if provided
• Information you provide when requesting an appointment, estimate, or service
• Interactions with our website or digital advertisements
• Responses you send via text, email, or online forms

How We Use Your Information

Communication and Service

We may use your information to:

• Send up to 10 messages per month with appointment reminders, service updates, promotions, or other relevant communications
• Provide newsletters with automotive information, service updates, company news, and special offers
• Communicate with you regarding service requests, estimates, appointments, or other inquiries
• Deliver personalized digital advertisements, including retargeting ads
• Improve our website, services, marketing, and customer communications

SMS and Mobile Information

Mobile Data Privacy

Mobile information collected for SMS communications will not be sold, rented, or shared with third parties or affiliates for their own marketing or promotional purposes. We may share information with service providers that assist us in delivering SMS communications and operating our services when necessary to provide those services.

Digital Advertising and Retargeting

Cookies and Advertising Technologies

We may:

• Use cookies, tracking pixels, and third-party advertising platforms to deliver relevant advertisements
• Use information about website interactions to measure advertising effectiveness
• Retarget website visitors with relevant advertisements on other websites or digital platforms
• Provide opt-out options through browser settings or www.aboutads.info

Data Protection

Safeguarding Your Information

We take reasonable measures to protect your information by:

• Using appropriate administrative and technical safeguards
• Restricting access to authorized personnel and trusted service providers
• Not selling or renting your personal information

Opt-Out Options

How to Unsubscribe

You can opt out by:

• Replying STOP to any SMS message to stop receiving text messages
• Clicking the Unsubscribe link in any marketing email
• Contacting us at (920) 993-7721 or rsa@richmondstreetauto.com

Updates to This Policy

Policy Changes

We may update this Privacy Policy periodically. The most current version will be available on our website.

Contact Information

Richmond Street Automotive