Terms of Service

Agreement to Terms

Consent to Communications

By opting into SMS or email communications from Richmond Street Automotive, you agree to these Terms of Service.

Message Frequency and Types

Types of Communications

You may receive up to 10 messages per month, which may include:

• Appointment confirmations and reminders
• Vehicle service and repair updates
• Estimate or scheduling communications
• Customer service follow-ups
• Promotional offers and service announcements

Opt-In Methods

How You May Subscribe

You may opt in by:

• Submitting your contact information through our website or online forms
• Scheduling an appointment or requesting service
• Providing your contact information directly to a Richmond Street Automotive team member
• Providing other affirmative consent to receive communications

SMS Consent

Consent Requirements

By providing your mobile phone number and opting in to SMS communications, you consent to receive text messages from Richmond Street Automotive at the number provided. Consent to receive marketing text messages is not a condition of purchasing goods or services.

Opt-Out Methods

How to Unsubscribe

You may opt out at any time by:

• Replying STOP to any SMS message
• Clicking the Unsubscribe link in any marketing email
• Calling (920) 993-7721 or emailing rsa@richmondstreetauto.com to request removal

Help and Support

Getting Assistance

For assistance with SMS communications, reply HELP to a text message or contact Richmond Street Automotive at (920) 993-7721.

Message and Data Rates

Carrier Charges

Message and data rates may apply according to your mobile carrier and wireless plan. Richmond Street Automotive is not responsible for charges imposed by your mobile carrier.

Carrier and Service Availability

Delivery Limitations

Message delivery is subject to the availability of participating wireless carriers and other service providers. Richmond Street Automotive is not responsible for delayed, undelivered, or misdirected messages caused by carrier issues, technical problems, network availability, or circumstances outside our reasonable control.

User Responsibilities

Your Responsibilities

You agree to:

• Provide accurate and current contact information
• Only provide phone numbers and email addresses you are authorized to use
• Notify us if your mobile phone number or other contact information changes
• Refrain from misusing our SMS, email, or other communication services

Updates to Terms

Changes to These Terms

These Terms of Service may be updated periodically. The most current version will be available on our website.

Governing Law

Wisconsin Law

These Terms of Service are governed by the laws of the State of Wisconsin. Any disputes will be handled in accordance with applicable Wisconsin law.

Contact Information

Richmond Street Automotive