Honest Auto Repair in Appleton, WI
Keep your vehicle safe, dependable, and ready for the road with transparent service, quality repairs, and fair prices from a team that puts your experience first.
At Richmond Street Automotive, we help Appleton drivers make confident decisions about their vehicles without confusion, pressure, or surprise repairs.
FAMILY-OWNED
Proudly serving Appleton drivers with honest, professional auto care.
ASE-Certified
Skilled technicians.
Trusted Service.
Quality Repairs.
NAPA Auto Care
Backed by the nationwide NAPA Auto Care network.
Nationwide Warranty
Drive with confidence knowing qualifying repairs are protected.
Highly Rated
Trusted by local drivers who value honesty, transparency, and dependable service.
Complete Auto Repair & Maintenance
Oil Changes
Keep your engine running clean and efficient.
Brake Repair
Safe stopping power you can count on.
Battery Repair
Dependable starts when you need them most.
Engine Repair
Expert repairs for today’s complex engines.
Tire Alignment
Better handling and longer tire life.
AC Repair
Stay cool with reliable A/C performance.
Why Drivers Choose
Richmond Street Automotive
Transparent Service
We explain the issue, show you your options, and never surprise you with hidden fees.
Dependable Repairs
Quality parts, expert workmanship, and a warranty you can count on.
Honest Recommendations
We recommend what you need – not what we want to sell.
Better Experience
Friendly, local, and committed to earning your trust.
Our Mission & Vision
At Richmond Street Automotive, our work is about more than repairing vehicles. We are here to make auto repair easier, clearer, and more trustworthy for the drivers we serve.
How We Serve
Our Mission
Our mission is to redefine the automotive repair experience for our community by delivering exceptional service, expert repairs, and genuine care for every customer.
Where We’re Going
Our Vision
Our vision is to be Appleton’s most trusted automotive repair shop by fixing vehicles right the first time and creating exceptional experiences for customers and employees.
Quality Auto Repair & Tires in Appleton, WI
1
NAPA Auto Care Center
Trusted auto repair backed by the NAPA Auto Care network.
2
2Y/24K Mile Warranty
Nationwide warranty coverage on qualifying repairs.
3
Shop Tires Online
Find the right tires for your vehicle anytime online.
4
Towing Available
Help is available when your vehicle cannot make it to the shop.
What Our Customers Say
Aaron E.
2 weeks ago
Richmond Automotive did a great job diagnosing my cars issue. I appreciated the detailed digital inspection, photos, clear explanation of what they found, and the ability to review and approve or decline each recommendation online without feeling pressured. The repair appears to have resolved the problem, and the car is running well. The communication, professionalism, and quality of service made the experience worthwhile.
Jim C.
2 weeks ago
Jordan was friendly and professional but still at a personal level.
Steve M.
2 weeks ago
Jordan and his team were friendly, helpful and professional. I think we’ve found our new regular car mechanic!
Leslie C.
3 weeks ago
All good, good communication
Brad H.
3 weeks ago
Always a pleasant experience, thorough and informative
Larry F.
3 weeks ago
They did an oil and filter change, and in a timely way, very happy! THANK YOU!
Rose M.
4 weeks ago
Always great service and great customer service we have been taking our vehicles there for over five years. Never disappointed.
Brett
4 weeks ago
Very good service, nice employees
Austin
2 months ago
Reliable and great customer service!
George D.
2 months ago
I started bringing my vehicle hereabout 10 years ago and have
never been disappointed. Very friendly and honest staff.
Reasonable prices.
We just got a 2022 Highlander, this will probably be our last vehicle. Took it in last week to have the transmission serviced.
As always, very happy with the service we received. Will keep coming back.
never been disappointed. Very friendly and honest staff.
Reasonable prices.
We just got a 2022 Highlander, this will probably be our last vehicle. Took it in last week to have the transmission serviced.
As always, very happy with the service we received. Will keep coming back.
D. C.
2 months ago
They did a wonderful job. . The engine cover broke and was dragging as I drove. They fixed it.
E H
2 months ago
Great service and friendly staff! During my inspection, they found a few items that would eventually need attention, but they took the time to explain everything clearly and let me know what could wait. I never felt pressured into making repairs on the spot, which I really appreciated. Their honesty and professionalism earned my trust, and I will definitely be bringing my vehicle back in the future. Highly recommend!
Mandy K.
3 months ago
Very quick turn around for them to fix my exhaust, and very reasonably priced. They also didn’t pressure me into additional services which I appreciated. Both people I interacted with at pick up and drop off were very friendly and knowledgeable, and my car sounds a lot better now!
Tucker R.
4 months ago
These guys are awesome! Been going to them for a while, but this last time earned my loyalty forever. My work vans transmission went out on a Saturday. They had it replaced by Tuesday night. I’ve never had such expedited work be performed on a vehicle like that in my life. Truly lifesavers.
James P.
4 months ago
From start to finish North Richmond Auto Repair did an excellent job in servicing my needs.
Late at night / early morning, I scheduled an appointment for a timing belt replacement.
This was done on line.
That same morning Cordell called me to acknowledge my request and ask for additional
information to service my request. That same day Cordell had me in for service and a status
update. At the end of the day the technician recommended the serpentine and a/c belt should
be replaced at a savings of labor costs.
After my approval for these additional repairs, the technician got it all done (timing belt,
water pump, radiator flush, serpentine belt, a/c belt, all that same day.
This truly impressed me. I picked up my car early morning the next day, all services complete
to my satisfaction. North Richmond Auto Repair will be my only service shop in the future.
Thank you Cordell and the rest of the crew. James Purvins
Late at night / early morning, I scheduled an appointment for a timing belt replacement.
This was done on line.
That same morning Cordell called me to acknowledge my request and ask for additional
information to service my request. That same day Cordell had me in for service and a status
update. At the end of the day the technician recommended the serpentine and a/c belt should
be replaced at a savings of labor costs.
After my approval for these additional repairs, the technician got it all done (timing belt,
water pump, radiator flush, serpentine belt, a/c belt, all that same day.
This truly impressed me. I picked up my car early morning the next day, all services complete
to my satisfaction. North Richmond Auto Repair will be my only service shop in the future.
Thank you Cordell and the rest of the crew. James Purvins
Micaila S.
5 months ago
They were great! It was very easy to set up and appointment. I loved the communication and how they included pictures/videos of everything in the estimate. It was very easy to approve what I wanted done and deny what I didn’t want; I also liked how they included the prices with included tax on the estimate to see it all. They were quick with the repair and prices were very reasonable! Will definitely be coming back for anything else I need done!
Linda A.
12 months ago
About 2 weeks ago I had a flat tire. I pulled into Richmond street auto, and boy did I get a nice surprise. They put air in my tire and said it couldn’t be fixed and let me park it in the lot til I could get back. Then I had to come back and get some info off the tires. They came out and checked my tread on the rest of the tires for me and they didn’t charge me a thing. So if you are in need of services I recommend Richmond Street Auto highly. These are the two gentleman that helped me. I really appreciate all their help! They were also very friendly.
Aaron E.
2 weeks ago
Richmond Automotive did a great job diagnosing my cars issue. I appreciated the detailed digital inspection, photos, clear explanation of what they found, and the ability to review and approve or decline each recommendation online without feeling pressured. The repair appears to have resolved the problem, and the car is running well. The communication, professionalism, and quality of service made the experience worthwhile.
Jim C.
2 weeks ago
Jordan was friendly and professional but still at a personal level.
Steve M.
2 weeks ago
Jordan and his team were friendly, helpful and professional. I think we’ve found our new regular car mechanic!
Leslie C.
3 weeks ago
All good, good communication
Brad H.
3 weeks ago
Always a pleasant experience, thorough and informative
Larry F.
3 weeks ago
They did an oil and filter change, and in a timely way, very happy! THANK YOU!
Rose M.
4 weeks ago
Always great service and great customer service we have been taking our vehicles there for over five years. Never disappointed.
Brett
4 weeks ago
Very good service, nice employees
Austin
2 months ago
Reliable and great customer service!
George D.
2 months ago
I started bringing my vehicle hereabout 10 years ago and have
never been disappointed. Very friendly and honest staff.
Reasonable prices.
We just got a 2022 Highlander, this will probably be our last vehicle. Took it in last week to have the transmission serviced.
As always, very happy with the service we received. Will keep coming back.
never been disappointed. Very friendly and honest staff.
Reasonable prices.
We just got a 2022 Highlander, this will probably be our last vehicle. Took it in last week to have the transmission serviced.
As always, very happy with the service we received. Will keep coming back.
D. C.
2 months ago
They did a wonderful job. . The engine cover broke and was dragging as I drove. They fixed it.
E H
2 months ago
Great service and friendly staff! During my inspection, they found a few items that would eventually need attention, but they took the time to explain everything clearly and let me know what could wait. I never felt pressured into making repairs on the spot, which I really appreciated. Their honesty and professionalism earned my trust, and I will definitely be bringing my vehicle back in the future. Highly recommend!
Mandy K.
3 months ago
Very quick turn around for them to fix my exhaust, and very reasonably priced. They also didn’t pressure me into additional services which I appreciated. Both people I interacted with at pick up and drop off were very friendly and knowledgeable, and my car sounds a lot better now!
Tucker R.
4 months ago
These guys are awesome! Been going to them for a while, but this last time earned my loyalty forever. My work vans transmission went out on a Saturday. They had it replaced by Tuesday night. I’ve never had such expedited work be performed on a vehicle like that in my life. Truly lifesavers.
James P.
4 months ago
From start to finish North Richmond Auto Repair did an excellent job in servicing my needs.
Late at night / early morning, I scheduled an appointment for a timing belt replacement.
This was done on line.
That same morning Cordell called me to acknowledge my request and ask for additional
information to service my request. That same day Cordell had me in for service and a status
update. At the end of the day the technician recommended the serpentine and a/c belt should
be replaced at a savings of labor costs.
After my approval for these additional repairs, the technician got it all done (timing belt,
water pump, radiator flush, serpentine belt, a/c belt, all that same day.
This truly impressed me. I picked up my car early morning the next day, all services complete
to my satisfaction. North Richmond Auto Repair will be my only service shop in the future.
Thank you Cordell and the rest of the crew. James Purvins
Late at night / early morning, I scheduled an appointment for a timing belt replacement.
This was done on line.
That same morning Cordell called me to acknowledge my request and ask for additional
information to service my request. That same day Cordell had me in for service and a status
update. At the end of the day the technician recommended the serpentine and a/c belt should
be replaced at a savings of labor costs.
After my approval for these additional repairs, the technician got it all done (timing belt,
water pump, radiator flush, serpentine belt, a/c belt, all that same day.
This truly impressed me. I picked up my car early morning the next day, all services complete
to my satisfaction. North Richmond Auto Repair will be my only service shop in the future.
Thank you Cordell and the rest of the crew. James Purvins
Micaila S.
5 months ago
They were great! It was very easy to set up and appointment. I loved the communication and how they included pictures/videos of everything in the estimate. It was very easy to approve what I wanted done and deny what I didn’t want; I also liked how they included the prices with included tax on the estimate to see it all. They were quick with the repair and prices were very reasonable! Will definitely be coming back for anything else I need done!
Linda A.
12 months ago
About 2 weeks ago I had a flat tire. I pulled into Richmond street auto, and boy did I get a nice surprise. They put air in my tire and said it couldn’t be fixed and let me park it in the lot til I could get back. Then I had to come back and get some info off the tires. They came out and checked my tread on the rest of the tires for me and they didn’t charge me a thing. So if you are in need of services I recommend Richmond Street Auto highly. These are the two gentleman that helped me. I really appreciate all their help! They were also very friendly.
Proudly Serving Outagamie, Calumet, and Winnebago Counties
Neenah • Omro • Oshkosh • Menasha • Brillion • Chilton • New Holstein • Kaukauna • New London • Seymour
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